You may obtain a return authorization by visiting our Returns Center or via phone, Live Chat or e-mail. ![]() We gladly accept returns of unworn merchandise within 30 days of delivery. Free shipping, convenient returns and customer service ready to help. As well, we are not responsible for the loss or damage of return shipments, so we suggest that you package your return shipment protectively and send by registered mail or courier. For your convenience, we accept returns for online orders at Steve Madden stores (only stores in the USA excluding Colorado, Utah and Savannah, GA locations). ![]()
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